Privacy Policy
At RCL Networks also trading as Computer Monkey, we understand that your privacy is an important part of the trust you place in us. This Policy explains how personal information of RCL Networks customers is collected, used, and disclosed by RCL Networks and its Irish and UK subsidiaries and affiliated companies ("RCL Networks" or "We"). This privacy policy ("Policy") applies to the websites of RCL Networks, including rclnetworks.com, rclnetworks.ie, computermonkey.com, computermonkey.ie and RCL Networks' mobile applications (collectively, "Sites"). This Policy does not apply to websites that display or link to different privacy statements.INFORMATION COLLECTED
We collect information about you in various ways when you use our Sites. For example, we collect your name, email address, postal address, phone number, fax number, demographics, and other information you provide us on our Sites. We also collect credit card numbers and other forms of payment information if you purchase products and services through our Sites. We may also obtain information from other sources and combine that with information we collect on our Sites.
When you visit our Sites, some information about your visit is automatically collected by RCL Networks’ systems. For example, when you visit our Sites your computer's or mobile device’s operating system, application software, Internet Protocol (IP) address, access times, browser type and language, peripherals, and the websites you visited before our Sites are logged automatically. We also collect information about your usage and activity on our Sites including information about your orders, purchases, and cart activity.
Cookies. We automatically collect information using "cookies." Cookies are small data files stored on your hard drive by a website. Among other things, cookies help us improve our Sites and your experience. We use cookies to see which areas and features are popular and to count visits to our Sites.
Web Beacons. We also collect information using Web beacons. Web beacons are electronic images used on our Sites and in our emails. We use Web beacons to deliver cookies, count visits, understand usage and campaign effectiveness and to tell if an email has been opened and acted upon.
We may use information collected using third party cookies and Web beacons on our Sites and in our emails to deliver RCL Networks advertising displayed to you on third party sites. We also use cookie information to know when you return to our Site after visiting these third party sites. We use this information and other information about you, including order and cart activity information, to try to understand your interests and show you relevant advertising and information about products and services offered by RCL Networks and its partners.
Certain third party ad networks may automatically collect information about your visits to this and other websites, your IP address, your ISP, and the browser you use to visit our Site (but not your name, address, email address or telephone number). They do this using cookies, Web beacons or other technologies. Information collected may be used, among other things, to deliver advertising relevant to your interests and to better understand the usage and visitation of our Site and the other sites tracked by these third parties. This policy does not apply to, and we are not responsible for, cookies or Web beacons in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology. If you would like more information about this practice and your choices, click here .
USE OF INFORMATION WE COLLECTWe use personal information collected through our Sites for purposes described in this Policy or disclosed to you on our Sites or in connection with our services. For example, we may use information that you provide or about you to:
provide and deliver products and services you request;
send you transaction related information, including confirmations, invoices, technical notices, product and services information, updates, security alerts, and support and administrative messages; respond to your comments and questions and provide customer service; operate and improve our Sites, products and services; facilitate the provision of software updates, product support, and other services related to our mobile applications; process and deliver contest entries and rewards; ask you to take part in research and surveys used to measure our performance and improve our products, services and customer experience; send you catalogs and communicate with you about new contests, promotions and rewards, upcoming events, and other news about products and services offered by RCL Networks and our selected partners; link or combine with other personal information we get from third parties, to help understand your needs, customise our offerings to those needs and provide you with better service. RCL Networks may store and process personal information in Ireland and other countries. SHARING OF PERSONAL INFORMATIONWays we may share your personal information with third parties include the following:
with your consent; with trusted third parties for their own marketing purposes in compliance with applicable laws and subject to their separate privacy policies; with third party vendors, consultants and other service providers who work for us and need access to your information to do that work; with suppliers and distributors to RCL Networks for their internal purposes including administrative purposes; to improve performance, products and services; and for purposes relating to proposed or completed transactions facilitated by RCL Networks; to (i) comply with laws or to respond to lawful requests and legal process, (ii) to protect the rights and property of RCL Networks, our agents, customers, and others including to enforce our agreements, policies and terms of use or (iii) in an emergency to protect the personal safety of RCL Networks, its customers, or any person; in connection with or during negotiation of any merger, sale of company assets, financing or acquisition of all or a portion of our business to another company. We may also share aggregated or anonymised information in a form that does not directly identify you.
SECURITY OF YOUR PERSONAL INFORMATIONRCL Networks takes reasonable steps to help protect your personal information in an effort to prevent loss, misuse and unauthorised access, disclosure, alteration and destruction.
YOUR INFORMATION CHOICES AND CHANGESYou may opt-out of receiving promotional emails from RCL Networks by following the instructions in those emails. You may also make requests about your contact preferences and changes to your information by contacting your account manager. If you do not know your account manager, simply click here . If you opt-out of promotional emails, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.
You may correct some personal and account information maintained in your E-Account through your E-Account. To correct any other information, please contact your account manager. If you do not know your account manager, simply click here or call (01) 685 4050
Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Site. You can also choose to opt-out of use of cookies by RCL Networks’ third party advertising partners to deliver ads tailored to your profile and preferences. To find out more and opt-out, click here . If you delete your cookies, use a different browser, or buy a new computer, you will need to renew your opt-out choice.
CHANGES TO THIS POLICYRCL Networks may change this Policy from time to time. If we make any changes to this Policy, we will change the “Last Updated” date below.
QUESTIONS
If you have any questions about this Policy, please contact us by emailing
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Last Updated: 29/06/2015